Refund policy

Due to the custom nature of each service and product at La Pêche Keepsake Collective, we do not accept returns or exchanges. Each order is custom and can not be exchanged, refunded, or returned. 

At La Pêche, every item purchased requires time to thoughtfully plan, design, and embroider. It is such an honor to create custom pieces for you and your family! Please proofread all spelling and typing for each order. Please also ensure you have entered the correct shipping information if you choose to ship. 

Please inspect your order upon reception and contact us immediately if the item is damaged. If you notice your item has been damaged, please contact us here within 7 days of receiving your order.